Terms and Conditions

Introduction and License

Pistol operates under the license granted by Curacao eGaming, providing a platform for online pokies and real-money gambling services. The services offered include a variety of games and features accessible to users in eligible jurisdictions. By accessing or using our services, you agree to comply with these Terms and Conditions.

Eligibility

To participate in any of our services, you must be at least 18 years of age. Users from jurisdictions where online gambling is prohibited or restricted are not permitted to register or play. It is your responsibility to ensure that your use of our services complies with the laws applicable in your jurisdiction.

Account Rules

Each user is permitted to create one account only. Mandatory Know Your Customer (KYC) verification is required to ensure compliance with regulatory obligations. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Pistol reserves the right to suspend or terminate accounts that are found to be in violation of these rules.

Deposits and Withdrawals

Deposits must be made using approved payment methods, and all transactions are subject to verification for Anti-Money Laundering (AML) compliance. Withdrawals are processed in accordance with our published timelines and may require additional verification steps. You agree to provide accurate and complete information when making deposits or withdrawals to facilitate these processes.

Prohibited Activities

Pistol maintains a strict no-tolerance policy towards cheating, fraud, bonus abuse, and the use of bots or other automated systems. Any attempt to exploit system errors or manipulate gameplay is strictly prohibited. Engaging in such activities will result in immediate account suspension or termination.

Limitation of Liability and Termination

Pistol reserves the right to suspend, restrict, or permanently close any user account if it determines, at its sole discretion, that a user has violated these Terms and Conditions, engaged in suspicious activity, or failed to comply with regulatory requirements. Users are responsible for any losses incurred as a result of account misuse.

Bonus Terms and General Promotional Conditions

Bonuses and promotions are offered at Pistol’s discretion and are subject to specific terms outlined at the time of the offer. Users must comply with all promotional conditions, including wagering requirements, to qualify for and withdraw any bonus funds. Pistol reserves the right to modify or cancel bonuses at any time.

Fair Play and Game Integrity Rules

All games offered on the Pistol platform are designed to ensure fairness and integrity. We utilize Random Number Generators (RNG) to guarantee that all gameplay is random and unbiased. Users are encouraged to engage in fair play and respect the integrity of our games.

Fraud Prevention and Security Monitoring

Pistol employs advanced security measures and monitoring systems to detect and prevent fraudulent activities. We reserve the right to investigate any suspicious behavior and may take appropriate action, including reporting to authorities if necessary.

Dispute Resolution and Complaint Handling Process

In the event of a dispute, users are encouraged to contact the support team for assistance. We will make every effort to resolve complaints fairly and promptly. If a resolution cannot be reached, users may refer their complaint to a relevant regulatory body.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in Australia.

Responsible Gambling Measures and User Protection Tools

Pistol is committed to promoting responsible gambling practices. We provide various tools to assist users in managing their gambling activities, including deposit limits, self-exclusion options, and access to responsible gambling resources. Users are encouraged to gamble responsibly and seek help if they believe they may have a gambling problem.

Conclusion

By using the Pistol platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Regular updates may be made to this document, and it is advisable to review it periodically to stay informed of any changes.